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I purchased a reclinet 60 days ago. I also purchased a warranty on it. It has a broken bottom on the left side. The wood is splintered and broken...very poor quality. I went to the store in Wichita Falls where I bought it. The manager told me i had to send an...
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1.2
Product
#893559
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We had a repair made on our recliner last Wednesday and here it is Monday and the recliner is broke again with same problem. I called service center a woman answered the phone I started telling her my name, and about the problem and how it was not fixed and,she...
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Anonymous
Anonymous

Was the service department women's name Jazmin??

1.0
Product
#888415
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In april 2016 my wife purchased new furniture from the Denton Home Zone store.Living room and bedroom,seven pieces.I was in the hosipital for a couple of month's so I wasn't able to help her. After several tries she finally made arrangement's for the furniture to be...
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2.5
I didn't like
  • Delievery
  • Furniture damaged
  • Customer service
#883552
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Home Zone Furniture - Simple Review #1474411360
Home Zone Furniture - Simple Review #1474411360
1/2

Sofa Review

Home Zone Furniture
#922471
Estas fotos son por parte de gustavo medrano
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Bed Review

Home Zone Furniture
#897319
1.0
Details
I purchased a bedroom set the bed slacks broke they repaired and it broke my rails bed is on floor manager said he would ordervanother one haven't heard from them, called today told them it was not fixed mannager said he will call back but I know I want hear from them so I will call everyday
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Bed Review

Home Zone Furniture
#846537
3.4
Details
Bought a day bed paid cash when I got the bed home there was no hardware to put the trundle together after waiting two weeks they tell me it's going to be another 7 to 10 days before it "might be in" I'm so frustrated with them it's a box of screws !!!! Why can't it be over night shipped to me from the manufacture. Check all boxes before you leave the store
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Product or Service Quality
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Style and Design
Value for money

Jb Home Condor Wood Furniture Set Review

Home Zone Furniture
#826264
1.2
Details
They lied about the quality of the furniture. I was told that the $1800 CONDOR bedroom suit I purchased was wood , and I was scammed by particle board. I was also told that they were moving to another location in Beaumont Texas that's why they were closing the store and they actually went out of business stay away from this company.
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Staff
Worst Experience ever The entire experience was a nightmare. I bought a bedroom suite from the store in Waco, Mitch was the salesman. He was border line rude and obnoxious. He kept trying to get me to finance the items when I wanted to pay the total payment. He first...
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1.9
Product
I didn't like
  • Delievery
  • Manager
  • Salesman
#880582
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I bought a Queen size bed and night stand . Furniture is very poor quality, Crack in the footboard, dirty ,greasy fingerprints on the furniture. One of the so called bed slats broke when we put the box springs on it. Inside of the drawers are not finished ,just looks...
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2.2
Product
I liked
  • Sales person
I didn't like
  • Quality of product for the price
#872930
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Called and emailed the Abilene Texas store twice . It has been a year ago and got no response . I sent pictures of the defect. My five year warrenity is about up. I want my recliner replaced!!!! They are so bad that I can not even enter a complaint to their review...
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Product
#868723
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Oh where to begin,ive seen things that should never be seen nor sold to the public!BEWARE OF TENT SALES,LOL....Save yourself some time and shop elsewhere if your going the cheap route....Ive worked at a few stores and the distribution center ,so by experience alone i...
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1.2
#863633
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It was great when buying the sectional sofa and recliner, but any attempt to get assistance with the warranty wad met with either no response or an impossible solution. We bought the furniture and moved out of state a few years later. When we attempted to get the...
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#860527
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Try being an employee and you get paid every Friday. Then on Friday no check, Saturday no check, Monday no check, Tuesday no check. If you have direct deposit you were paid but because I am a new employee I still get a paper check, I wasn't paid. You shorted me...
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#857445
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The company called my husband to notify him that the dining room set we ordered had been delivered and was available for pick up. After my husband had driven to the store and paid for the set they came back up to the front and said that they were mistaken and the...
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1.8
#818507
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