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Worst Experience ever The entire experience was a nightmare. I bought a bedroom suite from the store in Waco, Mitch was the salesman. He was border line rude and obnoxious. He kept trying to get me to finance the items when I wanted to pay the total payment. He first...
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1.9
Product
I didn't like
  • Customer service
  • Manager
  • Scheduling
#880582
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I bought a Queen size bed and night stand . Furniture is very poor quality, Crack in the footboard, dirty ,greasy fingerprints on the furniture. One of the so called bed slats broke when we put the box springs on it. Inside of the drawers are not finished ,just looks...
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2.2
Product
I liked
  • Sales person
I didn't like
  • Quality of product for the price
#872930
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Called and emailed the Abilene Texas store twice . It has been a year ago and got no response . I sent pictures of the defect. My five year warrenity is about up. I want my recliner replaced!!!! They are so bad that I can not even enter a complaint to their review...
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Product
#868723
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Home Zone Furniture - Simple Review #1474411360
Home Zone Furniture - Simple Review #1474411360
1/2

Sofa Review

Home Zone Furniture
#922471
Estas fotos son por parte de gustavo medrano
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Bed Review

Home Zone Furniture
#897319
1.0
Details
I purchased a bedroom set the bed slacks broke they repaired and it broke my rails bed is on floor manager said he would ordervanother one haven't heard from them, called today told them it was not fixed mannager said he will call back but I know I want hear from them so I will call everyday
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Bed Review

Home Zone Furniture
#846537
3.4
Details
Bought a day bed paid cash when I got the bed home there was no hardware to put the trundle together after waiting two weeks they tell me it's going to be another 7 to 10 days before it "might be in" I'm so frustrated with them it's a box of screws !!!! Why can't it be over night shipped to me from the manufacture. Check all boxes before you leave the store
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Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money

Jb Home Condor Wood Furniture Set Review

Home Zone Furniture
#826264
1.2
Details
They lied about the quality of the furniture. I was told that the $1800 CONDOR bedroom suit I purchased was wood , and I was scammed by particle board. I was also told that they were moving to another location in Beaumont Texas that's why they were closing the store and they actually went out of business stay away from this company.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Oh where to begin,ive seen things that should never be seen nor sold to the public!BEWARE OF TENT SALES,LOL....Save yourself some time and shop elsewhere if your going the cheap route....Ive worked at a few stores and the distribution center ,so by experience alone i...
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1.2
#863633
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It was great when buying the sectional sofa and recliner, but any attempt to get assistance with the warranty wad met with either no response or an impossible solution. We bought the furniture and moved out of state a few years later. When we attempted to get the...
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#860527
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Try being an employee and you get paid every Friday. Then on Friday no check, Saturday no check, Monday no check, Tuesday no check. If you have direct deposit you were paid but because I am a new employee I still get a paper check, I wasn't paid. You shorted me...
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#857445
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The company called my husband to notify him that the dining room set we ordered had been delivered and was available for pick up. After my husband had driven to the store and paid for the set they came back up to the front and said that they were mistaken and the...
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1.8
#818507
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If you get any where with this class action lawsuit I'm in. In 2010 I purchased a living room set for about $2200 cash. By 2011 the cushions were falling apart, the frame to the sofa was broken. I called the store and 2 weeks later a manager called me back and said she...
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Anonymous
Anonymous

I had the same problem, please let me know how to do this action lawsuit

1.8
#813467
Reply to reviews
These people are the worst for customer service. I have questions concerning the Warranty they encourage you to purchase with the understand that if the warranty is not used before items are paid off you ill be refund your entire cost. I paid my account and warranty...
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I liked
  • Price
I didn't like
  • Way they will not stand by the warrenty
#804773
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Home Zone Furniture - Chair Review from Bonham, Texas
I have tried to file a claim since July of 2015. No one gets back to me. I'm told there us no corporate office number.
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1.8
Bonham, Texas
#788799
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