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Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
I purchased a full bedroom suit and couch from Home Zone on 1/12/17 and the furniture was delivered on 1/17/17. In the process of bringing the items into my home the delivery company used a brick from my landscape to prop my storm door open so far it stressed the wood...
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5.0
I liked
  • Price
I didn't like
  • Resolution process
#1014586
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Home Zone Furniture - Wrong mattress received

The Home Zone Furniture store delivered cheap mattress. I didn't order these. I paid for the set for almost $500. I paid for firm and new, not used and sloppy. I've not received right items yet. This company is crooked and sell horrible products. Don't waste your time. The matress set is uneven and the center you go down in it. Sorry company.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1378280
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I am a formal employee of Home Zone Furniture in Denton and Lewisville, I was fired for coming out about Tony Perez (manager in Denton) misconduct and inappropriate behavior. During my time at the Denton location {{Redacted}}, he also committed fraud by charge my...
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5.0
I didn't like
  • Manager
#1341272
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I went into the Home Zone store on Fri. June 8,2018 around 5p. I picked out and negociated pricing on a King Bedroom Suite, and Living Room Set. I chose the 90 day Leasing option and was approved for enough to cover those items and a rug I asked them to add also. I...
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3.7
#1276388
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I bought a sofa with motor recliner from Home zone (bad decision). When buying, I was advised to go for the extended warranty which I first declined. They said it will help me avoid bringing the sofa and it will be serviced free of cost in case of any issues. When I...
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1.8
I liked
  • Store staff before sales
I didn't like
  • Customer service after sales
#1286647
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Home Zone Furniture - Missing Darby RECLINER

They say they delivered r chair ..but we never received the chair Angry Angry
#1332317
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Home Zone Furniture - Horrible

When your bed is delivered it supposed to be put together correctly I believe. Well that happened and they take forever to fix the issue. They give you a time and come 3 hours later
1.0
Details
Delivery Service
#1361273
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Home Zone Furniture - Purchased a couch from them.

Purchased a couch from them in Denton. Arms fell off of it a week after delivery and management told me that delivery is as is and sue them if I want. They then went on to call me and harass me until they got the next pissed off customer. I wouldnt buy a dog bed there. Totally fraudulent company.
#1344169
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We went to the store just to look and walked away with 2 end tables that were on the floor - but slightly damaged. We paid less than $100 for the two pieces. They are Ashley brand and nice quality sturdy tables. If later they fall apart, I will not be bothered too much...
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4.6
#1328446
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On Saturday 1/20/18, we ordered a kitchen table and 6 chairs. Repeatedly Ivan in the Richardson TX store told us that if we didn't have the items delivered and assembled for $99, whatever we left the store with was it. In other words if a screw was missing, the table...
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1.0
I didn't like
  • Pickup policy
#1178555
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