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Sectional purchased at the end of 2016, a $3,000 sectional. After one year all electrical components started failing. A plastic piece under reclining section 1 broke and the couch was literally tilted. Then the buttons for the recliners popped out. Then while eating...
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1.8
I didn't like
  • Customer service
  • Warranty
  • Process
#1170095
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I purchased a King size Mattress and not the cheap one this one has the pillow top and it was nice and firm. about 14 months after i purchased i called the store and said my mattress was sinking in and explained to the clerk that I turn it regularly and flip ends he...
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2.5
Product
#1148124
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I ordered over $5K worth of merchandise. I would told a piece was on backorder and it would take 10-14 days to arrive. I tried to be understanding.They delivered the rest of the merchandise that was in stock the following saturday. The head board arrived damaged and in...
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#1140529
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Home Zone Furniture - Manager Robert in Waco is a ***

Home Zone Furniture
#1113383
1.0
Details
This ugly old man that’s the manager of the Waco Home Zone named Robert tried to hit on me and a few of my friends. He is the most unprofessional grotesque person. Also, Home Zone stop trying to inflate your reviews on google and etc. Look at your reviews on google and etc a month or two ago and now. Avoid this place at all costs the manager is a disgusting perv and unprofessional manager.
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Home Zone Furniture - Make a claim

Home Zone Furniture
#1090941
My sofa are pilling of , fade and is getting worse..
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Home Zone Furniture - Lied to

Home Zone Furniture
#1061591
1.8
Details
Was told at the North Richland Hills store "oh we make all of our furniture in Grandpraire tx" that is what caused my wife and i to buy the ultimate 2 set from them. The love seat recliner quit working. I tilted on its back found the power wire has came off from the switch. There is a big tag on the underside. MADE IN CHINA will never go back to them. The furniture is not even a month old and quit
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Bed Review

Home Zone Furniture
#1019362
1.3
Details
Purchased bed from these *** artists for 795 i asked the sales associate Micha at the Waco store would the bed go on sale any time soon he told me "No way" its going to stay at its current price. One week later the bed is on sale for 595. Yeah im pretty pissed about that! And the 100 dollar delivery fee is a joke
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Advertised vs Delivered
Customer service
Delivery Service
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Warranty
Website
When I purchased our living room furniture, I also purchased the warranty. The manager said it covers anything and everything, if it can't be fixed we'll replace it. That's a big lie, I have been trying to get my sofa repaired for over 8 months now. Jasmine in the...
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#1103848
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I had the misfortune of buying a living room set from them and in less than three months our love seat recliner broke and trying to get them to repair it is next to impossible to say the least. I have come to the conclusion that they are more about there money and...
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1.0
Product
#1100234
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We went into Home Zone on a pretty tight budget to find a bed and a couch. The wonderful store manager Robert helped us find exactly what we were looking for in the clearance area and gave us a wonderful price on both pieces. My daughter had to come back and pick it up...
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5.0
#1075325
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Home Zone Furniture - Ottoman Review
I went into the store on March 12, 2017 and purchased a ottoman and after they took my cash money for the purchase and waited two weeks , today 3/23/2017 and called to see when to pick up my ottoman, I was told by Chris that the ottoman was out of stock and had been...
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1.0
Product
I didn't like
  • I am very pissed and dissatisfied
#1024757
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Employee came to measure my appliance for a specific type of top for it, and he ensured the measurements were correct. Total charges were $679. When the part came in, we came to pick it up. After coming home and finding out the top didn't fit, we immediately brought it...
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Anonymous
Anonymous

They don't even have Home Zone in New York???? They're Texas based only! You should really know who you're buying from!!

Anonymous
Anonymous

Homezone furniture does NOT sell appliances......?? my guess is you're ranting about the wrong store lol

1.0
Malone, New York
#1019111
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I ordered a sectional on 12/09/16. This particular sectional was "custom" as in you have the option to select your fabric and pillows. Due to this I was told special orders could take approximately 8-10 weeks to be available for pick up. Around the middle of January I...
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#1017362
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Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
Home Zone Furniture - HORRIBLE! HORRIBLE! HORRIBLE!
I purchased a full bedroom suit and couch from Home Zone on 1/12/17 and the furniture was delivered on 1/17/17. In the process of bringing the items into my home the delivery company used a brick from my landscape to prop my storm door open so far it stressed the wood...
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5.0
I liked
  • Price
I didn't like
  • Resolution process
#1014586
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