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Home Zone Furniture - Horrible

When your bed is delivered it supposed to be put together correctly I believe. Well that happened and they take forever to fix the issue. They give you a time and come 3 hours later
1.0
Details
Delivery Service
#1361273
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Home Zone Furniture - Purchased a couch from them.

Purchased a couch from them in Denton. Arms fell off of it a week after delivery and management told me that delivery is as is and sue them if I want. They then went on to call me and harass me until they got the next pissed off customer. I wouldnt buy a dog bed there. Totally fraudulent company.
#1344169
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I am a formal employee of Home Zone Furniture in Denton and Lewisville, I was fired for coming out about Tony Perez (manager in Denton) misconduct and inappropriate behavior. During my time at the Denton location {{Redacted}}, he also committed fraud by charge my...
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5.0
I didn't like
  • Manager
#1341272
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Home Zone Furniture - Missing Darby RECLINER

They say they delivered r chair ..but we never received the chair Angry Angry
#1332317
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We went to the store just to look and walked away with 2 end tables that were on the floor - but slightly damaged. We paid less than $100 for the two pieces. They are Ashley brand and nice quality sturdy tables. If later they fall apart, I will not be bothered too much...
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4.6
#1328446
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Store = Good...Delivery = Pathetic!!! The people in the store are fantastic. Very helpful and very well informed. The delivery service is absolutely terrible. They delivered two broke couches to me. Not sure why you would have couches on their sides in the truck...
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#1325659
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Home Zone Furniture - Badly treated and

Home Zone Furniture - Badly treated and
I bought a bedroom for $ 540 it was on sale (deal) so I saved $1047 but when I went to pick it up the manager told me he sold it and refused to give me my deal or give me another bedroom for the same deal he treated me badly Farid Abd 8178084756.
2.3
Details
Customer service
Price Affordability
Staff
#1302326
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I bought a sofa with motor recliner from Home zone (bad decision). When buying, I was advised to go for the extended warranty which I first declined. They said it will help me avoid bringing the sofa and it will be serviced free of cost in case of any issues. When I...
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1.8
I liked
  • Store staff before sales
I didn't like
  • Customer service after sales
#1286647
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Home Zone Furniture - Warranty failure

Service dept had my 7 day old recliner for over 5 weeks and i still have no recourse or course if action as to the repair....nor if I'm going to get my recliner back or a replacement...no one is operating with integrity about what Home Zone is going to do to make me whole.
#1283968
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I went into the Home Zone store on Fri. June 8,2018 around 5p. I picked out and negociated pricing on a King Bedroom Suite, and Living Room Set. I chose the 90 day Leasing option and was approved for enough to cover those items and a rug I asked them to add also. I...
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3.7
#1276388
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