Product: Home Zone Furniture Delivery Service Clear all filters (0 of 15 reviews match)
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I bought 2 sofa on a Thursday the person that took my order asked me what day do you want it delivered cuz we have it at the warehouse I told him we needed it Sunday and he said he'll have it for me Saturday never called Saturday never called Sunday never called Monday...
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2.6
Product
Home Zone Furniture Delivery Service
#1251252
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The cedar hill store customer service is so unprofessional, I went to pick my funiture up from the store,the funiture was not there, so they said they would deliver the next week, so i call to get a time for the delivery, o one could give me answer, so they saiid mr....
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Home Zone Furniture Delivery Service
#1227020
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On Saturday 1/20/18, we ordered a kitchen table and 6 chairs.Repeatedly Ivan in the Richardson TX store told us that if we didn't have the items delivered and assembled for $99, whatever we left the store with was it. In other words if a screw was missing, the table...
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1.0
Product
Home Zone Furniture Delivery Service
I didn't like
  • Pickup policy
#1178555
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He stated that all the furniture has arrived but he can't deliver it for over another week because they were full. So after waiting I continue to wait. Once they got my money they don't care to get the furniture to me. I am no longer important. There is no customer...
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Home Zone Furniture Delivery Service
#1140529
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Delivery with Home Zone is a joke.They give you a 4 hour window and you can use a tracking system to see where they are. I had 2 deliveries in 2 weeks and BOTH times, the tracker said I was to be the first stop, yet delivery was HOURS past the end of the 4 hour window....
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3.7
Product
Home Zone Furniture Delivery Service
#986550
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Horrible experience.First they try charging me $200 for delivery then I wait a week and a half for my stuff to be shipped to their store and it don't come the day it's suppose to come. So they tell me I can wait two more days. But I already paid the truck driver to...
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Product
Home Zone Furniture Delivery Service
#961719
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Me and my wife went furniture shopping stopped by homezone and we was felt welcomed and was not pressured at all so we purchased a sectional and dining room table we waa approved and we paid our first payment and they said it be next friday so we get a email saying our...
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1.3
Product
Home Zone Furniture Delivery Service
#932870
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In april 2016 my wife purchased new furniture from the Denton Home Zone store.Living room and bedroom,seven pieces.I was in the hosipital for a couple of month's so I wasn't able to help her. After several tries she finally made arrangement's for the furniture to be...
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2.5
Product
Home Zone Furniture Delivery Service
I didn't like
  • Furniture damaged
  • Customer service
  • Delievery
#883552
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Where do I begin? Well once the paperwork was signed it went downhill from there VERY FAST! Took them 5 months to get us all the furniture we had been paying on. One month before our final payment they delivered our night stand. Dealing with the salesperson and the...
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1.7
Product
Home Zone Furniture Delivery Service
I liked
  • Price
I didn't like
  • Resolution process
  • Lack of customer service
  • Wasted time waiting on delivery company
#726846
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JUST ABOUT TWO MONTHS I HAVE BEEN TRYING TO GET A BEDROOM DELIVERED, A COMPLETE DELIVERY. FIRST TIME THE DRESSER WAS BROKE, SECOND TIME DRESS WAS DAMGED THEN THE THIRD TIME IT WAS ALRIGHT. BUT, THEY DID NOT HAVE THE MIRROR WITH THEM, THEN WHEN THEY FINALLY GET THE...
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1.2
Product
Home Zone Furniture Delivery Service
I didn't like
  • Your customer service
  • Lack of professional integrity
  • Manager very rude on phone
#693465
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