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I purchased a bedroom suit and sectional. within a month of delilvery the bed had broke not once but twice. FIRST time they repaced sides of bed no problem second time was given complete run around. The sectional had springs coming thru cushions on couch end and...
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Product
#971418
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I bought the Katrina sofa/love seat and within 6 months it started getting lint balls on the fabric. I tried lint removal but it continues to happen. I finally reached out to the Service Department and asked for a remedy to my issue. I was told that it was wear and...
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#963557
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Horrible experience. First they try charging me $200 for delivery then I wait a week and a half for my stuff to be shipped to their store and it don't come the day it's suppose to come. So they tell me I can wait two more days. But I already paid the truck driver to...
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#961719
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Home Zone Furniture - Simple Review #1487286337
1/1

Sofa Review

Home Zone Furniture
#1009547
Buy three sofas one of them coming apart. Come under warrant if you can get it too them . If not 99.00 dollar to come pick up. An 99.00 to tack back to my house. Will not buy a thing from them
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Short Review on December 08, 2016

Home Zone Furniture
#969500
1.3
Details
Brought wrong furniture. Furniture was poorly constructed. Submitting a claim with them is like pulling teeth. They are the most unorganized business I have dealt with. I regret buying from home zone!!!
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Delivery Service
Diversity of Products or Services
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Furniture Set Review

Home Zone Furniture
#952864
1.5
Details
Purchased a dinet set and bedroom suite from the Round Rock location. Paid cash, over two thousand dollars for lousy furniture. It started falling apart within days after the delivery. Please don't buy anything from this company. Complete rip off! Don't waste your time or money. You'd do better going to Goodwill.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Sofa Review

Home Zone Furniture
#947538
2.0
Details
We bought a sectional at Homezone in Round Rock. It is very comfortable but it keeps breaking. Very, very poor quality furniture! Everytime i move the couch to get toys out from underneath the couch, there is another broken loose board underneath! Buyer beware! Will not ever buy from here again!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
All was going well and didn't mind waiting in line for Black Friday Ad. Was one of two for item being offered at a great price. Didn't mind waiting another hour to get checked out (cash) Very nice service and was friendly. Went to pick up area and staff very nice and...
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3.3
I liked
  • Price
I didn't like
  • Staff knowledge
#961430
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From the quality of the merchandise to the pricing. Everything about HomeZone Furniture is fantastic! I have practically furnished my entire home with them over the span of 3 years and everything is still in tact and beautiful as it was from the day it was delivered to...
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4.6
#958163
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Me and my wife went furniture shopping stopped by homezone and we was felt welcomed and was not pressured at all so we purchased a sectional and dining room table we waa approved and we paid our first payment and they said it be next friday so we get a email saying our...
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1.3
#932870
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Buyer Beware! Do not buy from Home Zone! I purchased a Denver Sofa at the Euless, Tx Home Zone. I was offered the extended warranty and was told that it covers any damage on the sofa. Not just defects. We were guaranteed by our salesman Jeremy that the warranty covered...
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#911123
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I purchased a reclinet 60 days ago. I also purchased a warranty on it. It has a broken bottom on the left side. The wood is splintered and broken...very poor quality. I went to the store in Wichita Falls where I bought it. The manager told me i had to send an...
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1.2
Product
#893559
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We had a repair made on our recliner last Wednesday and here it is Monday and the recliner is broke again with same problem. I called service center a woman answered the phone I started telling her my name, and about the problem and how it was not fixed and,she...
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Anonymous
Anonymous

Was the service department women's name Jazmin??

1.0
Product
#888415
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In april 2016 my wife purchased new furniture from the Denton Home Zone store.Living room and bedroom,seven pieces.I was in the hosipital for a couple of month's so I wasn't able to help her. After several tries she finally made arrangement's for the furniture to be...
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2.5
I didn't like
  • Poor customer service
  • Furniture damaged
  • Delievery
#883552
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