We paid around 900 for couch with two lrecliners type seats. Screws started coming out wood coming loose on arm. Coming off they replaced it with same one and couple months. Same exact thing and spring coming out of seat. I contact store. They closed. So I called text...Read more
I purchased a bedroom suit and sectional. within a month of delilvery the bed had broke not once but twice. FIRST time they repaced sides of bed no problem second time was given complete run around. The sectional had springs coming thru cushions on couch end and...Read more
Short Review on December 08, 2016
Brought wrong furniture. Furniture was poorly constructed. Submitting a claim with them is like pulling teeth. They are the most unorganized business I have dealt with. I regret buying from home zone!!!
I bought the Katrina sofa/love seat and within 6 months it started getting lint balls on the fabric. I tried lint removal but it continues to happen. I finally reached out to the Service Department and asked for a remedy to my issue. I was told that it was wear and...Read more
Horrible experience. First they try charging me $200 for delivery then I wait a week and a half for my stuff to be shipped to their store and it don't come the day it's suppose to come. So they tell me I can wait two more days. But I already paid the truck driver to...Read more
All was going well and didn't mind waiting in line for Black Friday Ad. Was one of two for item being offered at a great price. Didn't mind waiting another hour to get checked out (cash) Very nice service and was friendly. Went to pick up area and staff very nice and...Read more
From the quality of the merchandise to the pricing. Everything about HomeZone Furniture is fantastic! I have practically furnished my entire home with them over the span of 3 years and everything is still in tact and beautiful as it was from the day it was delivered to...Read more
Furniture Set Review
Purchased a dinet set and bedroom suite from the Round Rock location. Paid cash, over two thousand dollars for lousy furniture. It started falling apart within days after the delivery. Please don't buy anything from this company. Complete rip off! Don't waste your time or money. You'd do better going to Goodwill.
We bought a sectional at Homezone in Round Rock. It is very comfortable but it keeps breaking. Very, very poor quality furniture! Everytime i move the couch to get toys out from underneath the couch, there is another broken loose board underneath! Buyer beware! Will not ever buy from here again!
Me and my wife went furniture shopping stopped by homezone and we was felt welcomed and was not pressured at all so we purchased a sectional and dining room table we waa approved and we paid our first payment and they said it be next friday so we get a email saying our...Read more
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