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  • 1 day ago
  • Furniture and Decor
  • Celina, Texas
  • 16
  • REVIEW RATING 4/5

My wife and son bought a queen size bed frame and head board from sherman tx home zone. The sales woman said last Friday the item would arrive Wednesday or Friday at the latest. Well it's Friday and the items didn't arrive. So we asked for refund so we could go buy items at a place that have items in stock . There saying no refund but the receipt says other wise. Receipt says all sales final... Read more

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My husband and I had gotten a Dallas dinningroom set from home zone in Wichita Falls, tx. We have brought the 5year warranty. all four of my chairs had a leg broken off because bolts kept falling out or come lose. My husband took them back and was told that it was our fault that the warranty didn't cover it. They where rude about it. I will never go back again. Add comment

  • Nov 29
  • Furniture and Decor
  • Colleyville, Texas
  • Couch
  • 1
  • 1
  • 151
  • REVIEW RATING 4/5

Purchased couch and loveseat from Home Zone in Weatherford Texas. This has been the most awful furniture ever. Never again will I shop there. They are going curbside for trash pickup. Read more

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  • Nov 29
  • Furniture and Decor
  • Beaumont, Texas
  • Bedroom Suite
  • 148
  • REVIEW RATING 4/5

Bought new bedroom suit, couch, loves eat in June 2014. By October 2014 it is sagging, leather coming off . Went back to store because we bought the warrnety and was told that they quit carrying it because it was not any good. Then they want to send it to Dallas to be fixed. I told them I do not want it back I want something else and here it is nov 30 and still do not have anything done. We can... Read more

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Black Friday false advertisement. Shopping since 0500. Live out of town and waited for Home Zone to open at 1000. Was maybe 10th in line at the door. The bed i was wanting was already sold out earlier in the week. Disappointed. Add comment

False advertising going on now. Went to the Wichita falls store to possibly get a table with 8 chairs per tv commercial and was told not on sale till the 28th. Commercial says starts now. Add comment

  • Oct 28
  • Furniture and Decor
  • Elgin, Oklahoma
  • Sectional Couch
  • 1
  • 1
  • 521
  • REVIEW RATING 5/5

A year and a half ago I spent $14,000.00 refurnishing our new home. I spent every bit of it at Home Zone. I went back into the store today to order parts to repair 3 broken release cables on a sectional. The employees there were extremely not interested in assisting me. I was told those cables break all the time. I asked if i could order some new ones (not complaining or trying to get... Read more

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  • Oct 15
  • Furniture and Decor
  • Abilene, Texas
  • Furniture Warranty Dishonor
  • 1
  • 1
  • 236
  • REVIEW RATING 5/5

Save your money, the Home Zone Warranties are not honored in Abilene Texas. They wouldnt repair my Leather Bonded Couch for peeling even though my 5 year warranty covers materials. The store manager has no power and you can never get ahold of anyone one on the e-mail address that was given to me for contact. I also spoke to the assist manager and she wasnt any help. I told her that I was... Read more

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  • Sep 29
  • Furniture and Decor
  • Beaumont, Texas
  • Money Refund
  • 338
  • REVIEW RATING 5/5

I purchased a sofa and paid for it by check. The employee, Allen Moore, ran the check electronically and the deposited it into Home Zones account also. I have called the store, the manager was rude and couldn't help me, he said I had to e-mail Home zone...I HAVE E_MAILED THREE TIMES! No one has responded to any of my e-mails....now I am on social media telling of my experience to date, so that... Read more

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  • Sep 12
  • Furniture and Decor
  • Weatherford, Texas
  • Night Stand
  • 174
  • REVIEW RATING 4/5

I ordered a night stand for my son's surprise bedroom set at the beginning of the school year. I was told the night stand would take a few weeks to arrive. 6 weeks later I am still being told China hasn't made my piece of furniture. Now, I don't know how you feel about China but that didn't exactly make me feel at ease with my situation. This company lacks of professional and management. Their... Read more

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