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  • Customers like
    • Lady who helped with my sale1
    • Abe the salesman1
    • Justin the sales rep1
  • Customers don't like
    • Delivery late2
    • Manager2
    • No communication2

Great in store customer service! Very very very *** delivery service! At this rate, we should rent a uhaul and do it ourselves. Add comment

  • May 13
  • Furniture and Decor
  • Shreveport, Louisiana
  • Sectional Sofa
  • 23

either September or October 2014 i bought one of your sectional from Shreveport La store one of the chairs broke and i have been trying to get it fix for about a month or two. my son is graduating on may 16,2014. i stressed to your sale clerk sasha how important it was to get this taken care of as a lot of my family members are comming to his graduation. I have gotten nothing but the run... Read more

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  • Apr 30
  • Furniture and Decor
  • Groveton, Texas
  • Sectional
  • 83

I ordered a sectional on 2/15/15 and was told I could pick it up in a week. They said they would call me when it came in they did not I live 40 miles from the store so every time I went to Waco I checked 3 weeks later it came in without the chaise. I am going to make my 4th payment and still no chaise. The sales people do not care every time you call they say we will call you. and can give me... Read more

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Home Zone in Euless is a rip off. They have had our Rocker/Recliner for almost two months for repair. No one at the Euless store can give you an answer to anything. The manager is a complete *** and very unorganized. Beware of this store. Add comment

  • Apr 21
  • Furniture and Decor
  • Arlington, Texas
  • Sofa
  • 66

The sales guy was so nice told me how he takes care of his customers. He sure does unless there is a problem. Then suddenly they don't answer you. Even the manager Chris said he was waiting to heat from his repair people. I tried calling and texting and nothing. My sofa has this large piece of twine or something in the seat. It is very noticeable but I didn't notice it until it was sat on a few... Read more

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When I bought my furniture iwastold if iwanted to icould pay extra money andif any thinghappen toit withinone year they would fix it if nothing happen iwould get that money back now over 1yr wont give moneyback are trying to say now 5yrsAnd thats not what the salsman told me and my son all I can say dont takethem at thier word cause u will get screwed Big TIME Add comment

  • Apr 01
  • Furniture and Decor
  • Caledonia, Michigan
  • Bedroom Suite
  • 271

I shopped at several furniture stores in Abilene, and found what I thought was the best price, and the exact bedroom furniture I wanted at Home Zone. Little did I know it was all a BAD JOKE. I was told the furniture would be delivered to the Abilene store, where I shopped, within a week. When I contacted the store to see if furniture had been delivered on specified date. I was told only some... Read more

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Purchase furniture in February 2015 . only to find out in March they didn't have the furniture I waited a month them telling me it was coming from warehouse will never do business again with home zone Add comment

  • Mar 20
  • Furniture and Decor
  • San Angelo, Texas
  • Night Stand
  • 165

We wanted to purchase nightstands for our bedroom we saw a pair that we liked in the homezone store in san angelo. The salesperson told us he could not sale the ones on thr floor because they have a huge stock in the dallas store. Well we asked him how long would it take for the order and he said 2 weeks. We decided to take our business elsewhere and bought a nightstand and a dresser. To bad he... Read more

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