1.7
  • Abe the salesman1 votes
  • Lady who helped with my sale1 votes
  • Quality1 votes
  • Warranty wait time1 votes
  • Dishonest1 votes
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  • Jan 28
  • Furniture and Decor
  • Lewisville, Arkansas
  • Lift Chair
  • 27
  • REVIEW RATING 4/5

Went to Home Zone ordered an easy lift chair for my mother.Doctors orders for her to sleep in an inclined position. paid for the chair they said it would be in that Friday.It was not two weeks went by still no chair.I call the store and told them to forget it and refund my money back on my debit card. They said sure no problem.It's now been a month I still do not have my money back.Next call is a... Read more

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  • Jan 22
  • Furniture and Decor
  • Denton, Texas
  • Living Room Set
  • 220
  • REVIEW RATING 5/5
Home Zone Furniture - Voted Most Horrible Furniture Store Ever!!!
1 of 5

Spent 3500 dollars in this store!!! In 6 months Everything is falling apart!!! They claim to have great customer service??? Yeah right!!! The corperate office is saying we Abused our furniture!!!! The manager emailed me herself and told me they were coming for my furniture!!! Guess What!!! They Never showed up and Never Called!!! Most Horrible Furniture in Denton Texas!!! Beware Don't Don't shop... Read more

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  • Jan 17
  • Furniture and Decor
  • Sherman, Texas
  • Couches
  • 72
  • REVIEW RATING 4/5

I bought 2 couches back in November of 2013. After less than 8 months the BONDED leather began to peel and become very sharp. The couch actually causes pain when you sit on it. Bought the extended warranty. When i called the store in Sherman i spoke to ABE the guy i bought the couches from. He told me to bring the couches in for repair. I inquired how long it would take to complete the repairs... Read more

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  • Jan 08
  • Furniture and Decor
  • Fort Worth, Texas
  • Bunk Bed
  • 119
  • REVIEW RATING 3/5

I purchased a bunk bed for my son and two dining room chairs for the ends of our table. It took 3 hours to get the bed put together after it came in millions of pieces, and it sucks. its wobbly, the very thin layer of wood styled coating has chipped over the entire bed. The bottom bunk (full size) breaks almost everytime my 20 pound kid moves on it :( its terrible. The two chairs both started... Read more

Was this review helpful? 0 2

Worse customer service ever. Disappointed in how they watched a person with a disability carry out what I had to dig out myself. Then what was ordered was promised to be in on Wednesday and now it's Saturday, all and let's not forget they don't call you. Add comment

  • Dec 26, 2014
  • Furniture and Decor
  • Abilene, Texas
  • Living Room Set
  • 228
  • REVIEW RATING 4/5

Me and my wife bought a living room set. It started about 8 months after we bought it peeling. We used the conditioner they recommended. These people are a joke. Our bed started sagging about 3 months after we bought it. When we called they said if the bed has any stains or smell warranty is no good. Well I smoke and it smelled like smoke. What a joke. Get what u pay for. I strongly recommend... Read more

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  • Dec 19, 2014
  • Furniture and Decor
  • Celina, Texas
  • Bed Frame
  • 206
  • REVIEW RATING 5/5

My wife and son bought a queen size bed frame and head board from sherman tx home zone. The sales woman said last Friday the item would arrive Wednesday or Friday at the latest. Well it's Friday and the items didn't arrive. So we asked for refund so we could go buy items at a place that have items in stock . There saying no refund but the receipt says other wise. Receipt says all sales final... Read more

Was this review helpful? 2 0

My husband and I had gotten a Dallas dinningroom set from home zone in Wichita Falls, tx. We have brought the 5year warranty. all four of my chairs had a leg broken off because bolts kept falling out or come lose. My husband took them back and was told that it was our fault that the warranty didn't cover it. They where rude about it. I will never go back again. Add comment

  • Nov 29, 2014
  • Furniture and Decor
  • Colleyville, Texas
  • Couch
  • 1
  • 1
  • 309
  • REVIEW RATING 4/5

Purchased couch and loveseat from Home Zone in Weatherford Texas. This has been the most awful furniture ever. Never again will I shop there. They are going curbside for trash pickup. Read more

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  • Nov 29, 2014
  • Furniture and Decor
  • Beaumont, Texas
  • Bedroom Suite
  • 322
  • REVIEW RATING 5/5

Bought new bedroom suit, couch, loves eat in June 2014. By October 2014 it is sagging, leather coming off . Went back to store because we bought the warrnety and was told that they quit carrying it because it was not any good. Then they want to send it to Dallas to be fixed. I told them I do not want it back I want something else and here it is nov 30 and still do not have anything done. We can... Read more

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