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1.8 Based on 46 reviews
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  • Customers like
    • Price 2
    • Lady who helped with my sale 1
    • Sofa after it was finally delivered 1
  • Customers don't like
    • Manager 4
    • No communication 3
    • Way they will not stand by the warrenty 2

Bought a day bed paid cash when I got the bed home there was no hardware to put the trundle together after waiting two weeks they tell me it's going to be another 7 to 10 days before it "might be in" I'm so frustrated with them it's a box of screws !!!! Why can't it be over night shipped to me from the manufacture. Check all boxes before you leave the store Add comment

They lied about the quality of the furniture. I was told that the $1800 CONDOR bedroom suit I purchased was wood , and I was scammed by particle board. I was also told that they were moving to another location in Beaumont Texas that's why they were closing the store and they actually went out of business stay away from this company. Add comment

The company called my husband to notify him that the dining room set we ordered had been delivered and was available for pick up. After my husband had driven to the store and paid for the set they came back up to the front and said that they were mistaken and the dining set was not there. We went back a week later to pick it up and the set was broken. We asked for a refund and they said that they could not give a direct refund. They were going... Read more

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If you get any where with this class action lawsuit I'm in. In 2010 I purchased a living room set for about $2200 cash. By 2011 the cushions were falling apart, the frame to the sofa was broken. I called the store and 2 weeks later a manager called me back and said she was forwarding my complaint to corporate and someone would be contacting me. Well it's 2016 and I have never been contacted. even thru my endless attempts writing letters, emails... Read more

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These people are the worst for customer service. I have questions concerning the Warranty they encourage you to purchase with the understand that if the warranty is not used before items are paid off you ill be refund your entire cost. I paid my account and warranty out in January and now I am just getting the run around instead of getting the promised refund. Furniture is very disappointing. The leather is fading and the back of the chairs are... Read more

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This store is a sorry excuse of a furniture store. Never willing to work with yiu on damaged items. They sell tv stand items in seperate parts with seperare prices. Neglecting to list entire pricings. Literally one price tag was hidden from veiw. Will never spwnd miney there. The repuration is not good and have heard from several peooke not to shop there. Add comment

Our furniture didn't come in on the date they said it would. When we went in and ask about it they said it would be on the next truck. Long story short they tried to give us the floor model. And said yes it came in on truck , yet when we went back into the store the floor model was gone. Poor, poor , poor customer service and many lies. Add comment

I have tried to file a claim since July of 2015. No one gets back to me. I'm told there us no corporate office number. Read more

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CLASS ACTION LAWSUIT Please read this and comment. Homezone has to be stopped! I ordered my furniture Black Friday 2015 and financed it elsewhere. furniture zone delivered a bedroom set minus mattresses, night stand, and a dresser. Basically half! I got Absolutely no help or delivery status with remaining items. I'm assuming they got paid by my lender and considered order closed. It's now the end of January 2016 and my finance company is... Read more

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My husband,Clarence Conrod is leasing furniture,a dinette table,tv and stand from one of your stores in Indianola,Ms. He's paying $300 a month on this furniture. He's never late. Three times he's come in before the door closes,and because they say that they've shut down the register,they can't take his normal payment,and charge him a late fee on the payment. This is absurd! I need to speak with someone from corporate,or I will not make payment... Read more

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