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  • Customers like
    • Justin the sales rep1
    • Lady who helped with my sale1
    • Sofa after it was finally delivered1
  • Customers don't like
    • Delivery late2
    • Manager2
    • No communication2

  • Jul 21
  • Furniture and Decor
  • Abilene, Texas
  • Home Zone Furniture Sectional
  • 49
  • REVIEW RATING 4/5

My Fiance and I purchased a sectional sofa and end tables from the Waco Texas location on June 6th. We were moving to Abilene on July 1st. The people at the Waco location assured us that the Abilene store would deliver the order on July 2nd. The morning of July 2nd I called the Abilene location and gave the gentleman I talked to the address and name on the order. He said we should have gotten a... Read more

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  • Jul 20
  • Furniture and Decor
  • Decatur, Texas
  • Home Zone Furniture Couch
  • 33
  • REVIEW RATING 4/5

We bought a couch from HomeZone at 6958 Ridgmar Meadow Road Fort Worth TX . They have a factory where they make furniture and they have stores to sale. They also sale to other stores. They told us it had a years warranty on the frame. 3 weeks after we bought it , it started to come apart, there are only 2 of us and we both weigh under 180 lbs. I called they gave me a big run around. We have tried... Read more

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I purchased a recliner living room set in April n we were told if we had a problem they would come out and fix it now their saying we was hiving wrong info n if we want it fixed we have to return it are pay them to come get it I will never shop here again n will tell everyone I know from social media to personally what a rip off home zone is Add comment

  • Jul 16
  • Furniture and Decor
  • Fort Worth, Texas
  • Bedroom Set
  • 65
  • REVIEW RATING 4/5

We bought a living room set, a bedroom set and a 2000 dollar mattress and another bed for my son. Purchased the extended warranty on everything. About 3months after we bought bedroom set 2 of the drawers broke. We called the San Angelo store and was sold we would have to bring the item to the store to get it fixed. Nobody has a truck to move it so we said we'd worry about it later, well a few... Read more

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I am really upset behind my furniture that I purchased at Home Zone and Corporate dont have a number for me to Contact yhem I purchased Insurance with this Company I work hard for my Money to be told after 1 month they decided not to replace my furniture due to a sale houng on..Yolanda Perkins. 4694498994 Add comment

  • Jul 04
  • Furniture and Decor
  • Dallas, Texas
  • Leather Sofa
  • 83
  • REVIEW RATING 5/5
Home Zone Furniture - Review about Leather Sofa from Dallas, Texas
1 of 2

I bought a 2 peice sofa love seat relinrr bonded leather the arms are very week and the seating is un even and I bought extra insurance on my furniture. Read more

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  • Jul 02
  • Furniture and Decor
  • Fort Worth, Texas
  • Home Zone Furniture
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

I need to speak to someone in Corporate because I am having a difficult time trying to get my furniture replace from the local store. Read more

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My husband and i spent a lot of money for all of our furniture with home zone back in March. Upon delivery the couches were scratched pillows were frading badly. Tried to get with corporate heard nothing back. But a few months later i ran into one of the corporate people and he made the situation right with me. Because of him if i ever need anything i will give home zone another chance. Add comment

  • Jun 24
  • Furniture and Decor
  • Denton, Texas
  • Chair
  • 98
  • REVIEW RATING 4/5

I purchase a sofa, chair, and ottoman on May 15, the furniture was delivered on May 30th, by June 10th the fabric on the chair is fraying. My option was to trade it out for the cushion in the chair at the store. I am not paying for used furniture. Also told there is not a phone number to the corporate office. Not a happy customer. The fabric on the love seat in the showroom is doing the same... Read more

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  • Jun 12
  • Furniture and Decor
  • Austin, Texas
  • Loveseat
  • 66
  • REVIEW RATING 4/5

To start the Beaumont store's delivery service is horrible ie attempted delivery of furniture without calling first as requested when the furniture was bought. Then spoke with the delivery driver, who was worse than rude and told me I would have to reschedule because I wasnt home when he came (during work hours when no one was home). Then after reporting him to the manager, came at 10:30 pm and... Read more

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