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  • Customers like
    • Lady who helped with my sale1
    • Nothing about your customer service1
    • Sofa after it was finally delivered1
  • Customers don't like
    • Delivery late2
    • Manager2
    • No communication2

  • 2 days ago
  • Furniture and Decor
  • Waco, Texas
  • Homezone Furniture The Whole Store And Their Manager
  • 11
  • REVIEW RATING 4/5

JUST ABOUT TWO MONTHS I HAVE BEEN TRYING TO GET A BEDROOM DELIVERED, A COMPLETE DELIVERY. FIRST TIME THE DRESSER WAS BROKE, SECOND TIME DRESS WAS DAMGED THEN THE THIRD TIME IT WAS ALRIGHT. BUT, THEY DID NOT HAVE THE MIRROR WITH THEM, THEN WHEN THEY FINALLY GET THE MIRROR HERE THEY DRILLED THROUGH IT. SO, NOW STILL WAITING ON MIRROR. I CALL AND TALK TO THE STORE MANAGER, WHO SAYS HE KNOWS NOTHING... Read more

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Their furniture breaks easily...salesmen suck...all they want is the money...delivery driver are useless...poor jobs. Add comment

  • Jul 21
  • Furniture and Decor
  • Abilene, Texas
  • Home Zone Furniture Sectional
  • 218
  • REVIEW RATING 5/5

My Fiance and I purchased a sectional sofa and end tables from the Waco Texas location on June 6th. We were moving to Abilene on July 1st. The people at the Waco location assured us that the Abilene store would deliver the order on July 2nd. The morning of July 2nd I called the Abilene location and gave the gentleman I talked to the address and name on the order. He said we should have gotten a... Read more

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  • Jul 20
  • Furniture and Decor
  • Decatur, Texas
  • Home Zone Furniture Couch
  • 138
  • REVIEW RATING 4/5

We bought a couch from HomeZone at 6958 Ridgmar Meadow Road Fort Worth TX . They have a factory where they make furniture and they have stores to sale. They also sale to other stores. They told us it had a years warranty on the frame. 3 weeks after we bought it , it started to come apart, there are only 2 of us and we both weigh under 180 lbs. I called they gave me a big run around. We have tried... Read more

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I purchased a recliner living room set in April n we were told if we had a problem they would come out and fix it now their saying we was hiving wrong info n if we want it fixed we have to return it are pay them to come get it I will never shop here again n will tell everyone I know from social media to personally what a rip off home zone is Add comment

  • Jul 16
  • Furniture and Decor
  • Fort Worth, Texas
  • Bedroom Set
  • 153
  • REVIEW RATING 4/5

We bought a living room set, a bedroom set and a 2000 dollar mattress and another bed for my son. Purchased the extended warranty on everything. About 3months after we bought bedroom set 2 of the drawers broke. We called the San Angelo store and was sold we would have to bring the item to the store to get it fixed. Nobody has a truck to move it so we said we'd worry about it later, well a few... Read more

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I am really upset behind my furniture that I purchased at Home Zone and Corporate dont have a number for me to Contact yhem I purchased Insurance with this Company I work hard for my Money to be told after 1 month they decided not to replace my furniture due to a sale houng on..Yolanda Perkins. 4694498994 Add comment

  • Jul 04
  • Furniture and Decor
  • Dallas, Texas
  • Leather Sofa
  • 129
  • REVIEW RATING 5/5
Home Zone Furniture - Review about Leather Sofa from Dallas, Texas
1 of 2

I bought a 2 peice sofa love seat relinrr bonded leather the arms are very week and the seating is un even and I bought extra insurance on my furniture. Read more

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  • Jul 02
  • Furniture and Decor
  • Fort Worth, Texas
  • Home Zone Furniture
  • 1
  • 1
  • 44
  • REVIEW RATING 4/5

I need to speak to someone in Corporate because I am having a difficult time trying to get my furniture replace from the local store. Read more

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My husband and i spent a lot of money for all of our furniture with home zone back in March. Upon delivery the couches were scratched pillows were frading badly. Tried to get with corporate heard nothing back. But a few months later i ran into one of the corporate people and he made the situation right with me. Because of him if i ever need anything i will give home zone another chance. Add comment

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